Case study · Branding, packaging & digital growth

Taking a 34-year Pune legend to new outlets

Rajendra Pav Bhaji & Juice Bar had the taste and the loyalty. What it didn’t have was a brand that could travel. We built one from scratch, from logo and packaging to photography and social media.

Legacy34 yrsthird generation, Rasta Peth
New outlet~20%new customers
Instagram + Facebook357Kviews in 2026
Google Business Profile11,658interactions, Apr to Sep
The client

A Pune institution

For 34 years, Rajendra has been one of the names Pune thinks of first for pav bhaji. The recipes have passed through three generations, and the home branch in Rasta Peth has a loyal crowd that has been coming back for decades. For most of that time, word of mouth was all the marketing the business needed.

Then, around the 30-year mark, the family decided to open more outlets. That’s when they discovered what word of mouth can’t do.

The problem

The trust that lived at the home branch didn’t travel. With no consistent logo, signage, packaging or online presence, customers couldn’t tell whether a new outlet was the real Rajendra or a lookalike using the name.

The challenge

Proving branding matters to a 30-year success story

A family that has succeeded for three decades on taste alone has every reason to doubt that logos and Instagram matter. So the first job wasn’t design. It was showing why branding would protect what they had built. We took it on with a promise to prove it through results.

  • Customers doubting new outlets
  • No visual identity to recognise
  • No photography or video of the food
  • Almost no social media or Google presence
  • A traditional business new to digital
  • Expansion depending on borrowed trust
Starting from scratch

A brand you can recognise at a glance

There was nothing to refresh, so we built everything: food photography and video, a redesigned menu, and a complete identity so every outlet, box and post says “this is Rajendra”.

The logo sets the Devanagari name राजेन्द्र in a warm, bold hand beside a pav bhaji plate. The colours come straight from the dish: earthy brown for tradition and trust, golden butter and saffron for energy.

Rajendra stacked logo with pav bhaji plate illustration
Primary logo
Rajendra brand pattern of menu items in coloured diamonds
A brand pattern built from the menu: pav, bhaji, juices, sandwiches and pulav
Packaging

The branding customers take home

For a food brand, packaging is the branding customers take home. We designed the full range so a Rajendra order is recognisable at the counter, on a delivery bike and on the table.

  • Food containers
  • Pizza boxes
  • Juice glasses
  • Menu
  • Outlet branding
The food, finally on camera

Reels that people actually watch

Real product photography and Reels became the heart of the social presence. One organic Reel, “Parampara”, reached 237K views and 3.8K likes with no ad spend.

See Rajendra on Instagram →

Post design

One visual system on every post

Every post carries the logo, the “33 years” badge, the brand colours, branch details and Swiggy / Zomato ordering.

Rajendra post: monsoon juices
Monsoon juices
Rajendra post: milkshake
Milkshake
Rajendra post: mango dessert
Mango dessert
Rajendra post: ice cream and fruit
Ice cream & fruit
Rajendra post: cheese pulav
Cheese pulav
Rajendra post: grilled sandwich
Grilled sandwich
Patience that paid off

By month three, new faces at the new outlet

The first months went into building the foundation. By month three, the new outlet was drawing people who had never been to Rajendra before, and the brand was reaching far beyond its home neighbourhood.

~20%new customers at the new outlet
357.1Kviews across Instagram & Facebook+1,900%
16.1Kcontent interactions+2,400%
4.2Kprofile visits+403%
237Kviews on one organic Reel
18.2KFacebook views+722.7%
13.1KFacebook viewers
11,658Google Business Profile interactions, Apr to Sep

Instagram · 1 Jan to 23 Sep 2026 · Facebook & Google · 2026

Straight from the live accounts

Instagram, Facebook & Google insights

Instagram views: 357.1K, up 1.9K percent
Instagram views
Instagram content interactions: 16.1K
Content interactions
Instagram profile visits: 4.2K
Profile visits
Facebook views: 18.2K
Facebook views
Facebook viewers: 13.1K
Facebook viewers
Facebook content interactions: 214
Facebook interactions

Sources: Meta Business Suite (1 Jan to 23 Sep 2026) and Google Business Profile performance (Apr to Sep 2026).

Google Business Profile: 11,658 interactions

Google Business Profile performance: 11,658 interactions, April to September 2026
Calls, menu views, directions and website clicks in six months, steady every month and peaking in August.
The takeaway

Taste builds loyalty. A brand makes it travel.

Rajendra already had what most food businesses spend years chasing: a product people love. Our job was to give that product a face customers could recognise anywhere, so every new outlet starts with the trust the home branch earned over 34 years.

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